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Denial Management: Strategies to Improve Cash Flow

Denial Management: Strategies to Improve Cash Flow


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Speaker: Elizabeth Woodcock
Length 60-minutes

Think your medical practice has a healthy revenue cycle? If you haven’t focused – really focused – on insurance denials, then think again. Denials might be the most underestimated and poorly understood sources of significant cash leakage from your practice’s revenue cycle.

National speaker and practice management expert Elizabeth Woodcock shows you how to dig into the causes of claim denials in your practice and drastically reduce lost revenue. She’ll show you how to:

  • Assess denial patterns and discover their root causes
  • Quantify the financial impact of denials
  • Utilize more streamlined processes to correct and resubmit denials
  • File effective appeals of denials and underpayments
  • Develop strategies to prevent denials and improve staff productivity
Tracking, analyzing, resolving and eliminating causes of denials is much more than good housekeeping – it might just be the difference between financial stability and failure for your practice.

Is this your practice? Denied claims languish for days–even weeks–before a staff member finally resubmits. Then they come back: denied again. You don’t need a complex claims denial-management system, but this work process does require your time and attention. With the cost of reworking a claim approximately $15, and perhaps more, you simply can’t afford stay on the denial merry-go-round.

In this fact-filled webinar, national speaker and practice management consultant Elizabeth Woodcock shows you how to transform your practice’s insurance billing function into a claims resolution machine. If your practice has five percent or more of its claims denied on first submission, then this informative webinar is for you.

Learn Elizabeth’s proven four-step process (Measure-Monitor-Prevent-Work) for getting claims paid. Absorb her proven tips and tested techniques for implementing a claims denial prevention and management program in your practice… one that meets the challenges of today and tomorrow.
Elizabeth Woodcock, MBA, FACMPE, CPC is a professional speaker, trainer and author specializing in medical practice management. Elizabeth has focused on medical practice operations for more than 20 years. Combining innovation and analysis to teach practice operations, she has delivered presentations at regional and national conferences to more than 200,000 physicians and managers. In addition to her popular email newsletters, she has authored 15 best-selling practice management books, and published dozens of articles in national healthcare management journals.

Elizabeth is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a Bachelor of Arts degree from Duke University, Elizabeth completed a Master of Business Administration in healthcare management from The Wharton School of Business of the University of Pennsylvania. A mother of three children, she is an avid scuba diver, and a Crossfit fanatic.