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Comply with Regulations or Risk Paying Hefty Fines: Ten Tips for Choosing Call Recording to Help Ensure Compliance

Comply with Regulations or Risk Paying Hefty Fines: Ten Tips for Choosing Call Recording to Help Ensure Compliance


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Bill Johnson
 
Medical practices are paying hundreds of thousands of dollars in fines for not complying with various governmental regulations, including a variety of HIPAA rules and credit card compliance. One solution to help reduce this risk and avoid fines is to use call recording to help ensure compliance. This article provides readers with key considerations for choosing and implementing a call recording solution for their medical practices to ensure that it will be compliant with key regulations. These tips include being able to customize call recording policies and procedures for their unique needs; providing secure, private storage; allowing easy access for authorized users; secure sharing of call recordings; regulatory compliance training; disaster recovery; and maintaining an audit-ready and compliant-evident state at all times.