Timothy W. Boden, CMPE
Contrary to the beliefs of too many physicians and administrators, you can’t do everything yourself! Traditionally, doctors have been trained and socialized to be confident, highly independent thinkers—and for good reason. Physicians who second-guess themselves or hesitate (especially in an emergency) can put patients at risk. Administrators have different reasons for their typical reluctance to seek help. It’s not uncommon for physician-owners to communicate (directly or indirectly) that practice managers never quite earn their “hefty” salaries. Never mind the fact that those salaries often aren’t very “hefty” at all! Insecure managers absolutely detest admitting that they can’t do everything themselves. It’s understandable, but hardly what’s best for the practice.